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Thursday, February 22, 2007

Customer is your Boss

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton

The basic philosophy of any business, particularly a service business, is to do two things: get and keep customers.

A Satisfied Customer Is Your Best Advertisement.

"People expect good service but few are willing to give it." - Robert Gately

Photo by strph taken from this source

2 comments:

Paros Shepherd said...

This is so true.
I wish more people were as wise with their political votes as their money spending votes.

Cheers,

surjit said...

Rather I will say customer is the king.Those who know, and serve their custmers well, always have an upperhand on thier competitors.