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Thursday, February 15, 2007

Speak Wisely

You are judged by the way you speak.

First think, and then speak. Once you open your mouth and start talking, your customer starts dissecting you!

Train your salesmen to talk to the customers in the customers' language. With annoyed customers, the policy of "I will try" has done wonders.

Photo by markhillary taken from this source

2 comments:

Jackal said...

Communication is an art form.

Sam Chan said...

Hi! Jackal, you are right!

Communication is an art!
Many people spent years learning it. However, the good thing is, it is learnable!